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FAQs
Frequently Asked Question
What material are your jackets made from?
Our jackets are made from carefully selected leather or high-quality faux leather, depending on the product. Please check the product description for material details.
How do I choose the right size?
Please refer to our Men’s or Women’s Size Chart available on every product page. If you’re unsure, contact us and we’ll help you find the best fit.
Do you offer custom jackets?
Yes. We offer custom sizing and design options for selected products. Contact us on WhatsApp to discuss your requirements.
How long does shipping take?
Delivery times vary depending on your location. Orders are usually processed within 1–3 business days, and shipping estimates are provided at checkout.
Can I return or exchange my jacket?
Yes. We accept returns and exchanges according to our Return & Refund Policy. The item must be unused and returned within the eligible return period.
How should I care for my leather jacket?
Store your jacket in a cool, dry place and avoid prolonged exposure to moisture or direct sunlight. Use leather care products when needed.
Do you ship internationally?
Yes. We ship to most countries worldwide. Shipping costs and delivery times are calculated during checkout.
How can I contact customer support?
You can reach us by email, phone, or WhatsApp. Visit our Contact Us page for complete contact information.
Can I request a different color or size?
If your preferred size or color is unavailable, contact us. We’ll do our best to arrange an alternative or recommend a suitable option.
Are the product photos accurate?
Yes. We use high-quality product images. However, slight color variations may occur due to different screen settings and lighting conditions.